Policies

Order

• I found a product. How do I order it?
• How does the product come with me at home?
• What are the benefits of picking up?

Payment Failure

• My money get debited but an order didn't get placed. What do I do?
• Why did my payment fail?

FrogFoot

• How long will it take to install my Fibre to the Business line?

General Enquiry

Shipping and orders

• Shipping costs
• Do you have international shipping on orders?

Delivery Related

• Delivery
• When will I receive my order?
• Do you offer rush processing?

Account Related Information

Returns

• Online returns
• Damaged products

Order and cart

• Order summary
• Cart checkout

Log In Details

• How do I login?

Bulk Orders

FAQs on Bulk Orders

• How do I place a bulk order?
• Delivery Speed for Bulk Orders

Products

Bed and Bath

• Bath tubs ( LATEST)
• Latest Mirror Designs
• New Bath Designs

Payments & Pricing

Credit/Debit/Gift Card

• Types of Credit & Debit Cards That Can Be Used
• Print an Invoice

Pay on Delivery

• About Pay on Delivery
• Pay on Delivery Terms & Conditions

Promotions

• Promotions & Deals
• About Coupons

Accepting Payments

• What methods of payment can my customers use?
• What is a merchant account?
• What is a payment gateway?
• What is a “third-party payment processor”?
• Can I accept funds manually?

Returns & Refunds

Return Items You Ordered

• How to return Items you've ordered
• Track Your Return
• About Items That Can't Be Returned

About Replacements

• About Free Replacements
• Replace an Item

Delivery Issues

Delivery Returns

• Will I get immediate refund for wrong orders?
• Can I exchange items on delivery
• What happens if I get wrong delivery?