About Items That Can't Be Returned

Kanchana Venkataramanan
Modified on: Tue, 7 Aug, 2018 at 2:29 PM

This page has a list of items that are not eligible for returns as per the Amazon returns policy. If the item isn't returnable, you will see a message about it in the Returns Support Centre.

CategoryItems That Can't be Returned
Adhesives & SealantsAdhesives (all liquids), hazardous materials and lubricants.
AutomotivesLubricants, greases and oils, shampoos, waxes, polishes & other liquid, aerosols & perfumes, car tyres
BabyBreast pads and shields, breast milk containers, nursing covers, baby grooming products, baby washes, shampoos, skin care, wet wipes, diapers and nappies, soothers and teethers, feeding related products like bottles, bottle sets and nipples.
BeautyHazardous materials (fragrances, nail colours, deodrants, hairsprays), cleansers, shower gels, soaps, hair loss products, shampoos and conditioners, styling gels and hair colours, lipsticks, lip balms and lip gloss, eye care and eye makeup, creams, moisturisers and body lotions, other hygiene items.
Clothing & AccessoriesLingerie, innerwear and other apparel that are labeled as non-returnable on their product detail pages.
Grocery & GourmetAll items included in these categories.
Gift E-mail Gift Card, Physical Gift Cards, Third-Party Gift Cards
Health & Personal CareHealth and Personal care items that are labeled as non-returnable on the product detail page are not eligible for returns and oral care items.
Garden & OutdoorsSeeds and live plants.
Janitorial & Sanitation SuppliesPaper towels, tissues, cleaning chemicals tapes.
JewelleryGold Coins / Gold Vedhanis / Gold Chips / Gold Bars.
Movies & TV Shows, MusicAll items included in these categories.
Mobile accessoriesScreen guards, screen protectors and tempered glasses.
Musical InstrumentsWind instruments, Harmonica / mouth organ.
Pet SuppliesPet food supplies, harnesses, aquarium supplies, pet shampoos/ conditioners.

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